- Where can I purchase tickets for Candlelight Tours or Holiday Evening Tours?
- Tickets for the Villa Zorayda Museum’s Candlelight Tours and Holiday Evenings are only available on our website, http://www.villazorayda.com, or in person at the Museum. All tickets are subject to availability.
- Do you offer discounts on Candlelight Tours or Holiday Evening Tours?
- Discounts and promotions are not applicable for special events.
- Where should I park for the Candlelight Tour or Holiday Evening Tour?
- The museum is unable to offer complementary parking for specialty tours. Daily paid parking is available on a first come first serve basis. Please visit parking information for more information about parking at the Villa Zorayda Museum. During Nights of Lights, we recommend arriving downtown St. Augustine early to avoid heavy traffic.
- What is the tour length of a Candlelight Tour?
- Our Candlelight Tours last approximately 60 minutes. Try not to leave early or you will miss the lighting of the Christmas tree as well as beverages and cookies.
- What is the tour length of a Holiday Evening Tour?
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- Our Holiday Evening Tours last approximately 45 minutes. For this event, doors will be open between 5:15pm and 7:00pm. The museum will close at 8:00pm.
- Is the Candlelight Tour recommended for children?
- Families with children are always welcome at our museum. To help protect our historic collections, we kindly ask that children remain with their accompanying adults at all times. While our exhibits are not hands-on, young visitors often enjoy exploring and discovering stories from the past alongside their families. Due to the tour length being 60 minutes, we do not recommend this tour for children ages 5 and under. For a Holiday Tour that will allow you to go more at your own pace, consider our Holiday Evening Tours.
- Can I book a private group tour?
- Private Candlelight Tours can be booked in advance. The minimum guest count is 35 people for private Candlelight Tours. Please contact the museum at info@villazorayda.com for booking and more information.
- What is your refund policy for Candlelight Tours and Holiday Evening Tours?
- Please know that these special event tours are limited ticket events, therefore, all tickets are nonrefundable. We appreciate your understanding.
- Do you have an elevator?
- Due to the historic architecture of the building, there is no elevator inside. The tour covers 2 levels with one stairway to the second floor.
Need help? Please contact us at 904-829-9887 or info@villazorayda.com